When checking out, please make sure your email & shipping address is correct. Craft Boutique Canada is not responsible for lost packages due to incorrect addresses.
Craft Boutique Canada is not responsible for any items that are lost, stolen or damaged during shipping.
Please also note that, although every effort is made to photograph my items accurately and describe my products in detail, I cannot guarantee every computer monitor will accurately depict the actual colour of the merchandise. Please contact me with any questions about the colour of any item before purchasing.
International customers please note: The parcel sent internationally can attract duties and customs fees. They are the responsibility of the buyer. Please find out about customs rules in your country before you place an order.
Shipping to the USA and Canada is FREE.
Package will be shipped via Regular or Priority Mail with tracking number.
The tracking number will be sent to you via email.
Packages sent within Canada usually arrive between 5 and 10 business days.
Packages sent to the USA usually arrive between 5 to 12 business days.
Packages sent to other countries usually arrive between 2 to 10 weeks.
During busy times for post services (such as Holidays) packages can arrive a little later.
If you want to have the package shipped with expedited delivery, please contact me for an estimate.
Refunds and Exchanges
If you are unhappy with your purchase, please contact me.
The refund is possible according to the return policies of Etsy and Amazon within 30 days of purchase.
Sorry, no returns or exchange for earrings due to sanitary reasons.
You will receive your purchase in beautiful packaging. Jewellery is individually packaged in Craft Boutique Canada’s gift boxes. You can easily reuse it to keep your new jewellery items in order.
Accessories are packed using decorative and wrapping materials, including gift bags, boxes, or wrapping paper.